Microsoft recently started rolling out a new update to Windows 10 devices, KB3201845 to users. The update bumped the OS build number to 14393.479 and it fixed a couple of issues. However, it also caused a major issue for some users by breaking their internet connection. According to a report from The Registerand several other reports from around the web, the issue is caused by a problem with DHCP (Dynamic Host Configuration Protocol) on Windows. In addition to reports from users, Microsoft has confirmed the issue on its official forum and our own Editor in Chief’s laptop was also affected by the issue after installing KB3201845.
- No Internet Connection Available Spotify
- Spotify App Saying No Internet Connection Settings
- Spotify Wifi No Internet Connection
- Spotify Saying No Internet Connection
Thankfully, there are a couple of fixes available. Firstly, users can try running the following commands in the Command Prompt (CMD) one after another. You can do so by opening up CMD by hitting Win + R, typing “cmd.exe” and hitting enter. Once CMD is opened, trigger the following commands one after another:
This began in the last week or so. Used to have no problems playing music via data but now whenever I'm out and about I get hit with a 'no internet connection available' message. I haven't enabled offline mode, so I know that's not the issue. I've tried uninstalling and reinstalling the app as well as clearing the cache and that hasn't helped. @Spotify is saying there is no internet connection #oneplusnord #Jio #nordnetworkissue #jionetworkissue 2020-11-12 16:07:42 @UNGODLYH0URS is anyone else’s spotify not working like i’ll literally be mid song and it’ll just stop playing 😭. At first I had a very bad connection speed even on H+ or 3G. On spotify app the 'bad connection' problem turned to 'no connection' so I decided to investigate. The problem was my network AP which was configured over 'WAP' which is not a real full featured Internet connection. So I had to switch to the good AP (I've had to create a new one).
netsh winsock reset catalog
netsh int ipv4 reset reset.log
If the above fix doesn’t work, users are also recommended to try renewing their PC’s IP address. To do so, open up CMD (Win +R, type in “cmd.exe” and hit enter) and type the following command in:
ipconfig /renew
Normally you have to execute this command twice.
If the above doesn’t fix the issue for you, please try following Microsoft’s official help guide here which has a handful of solutions available. Microsoft seems to be working on a fix, and we’ll let you know when that’s available.
Spotify changed the way people listen to and discover new music. It has become a force to be reckoned with, and only a few can match the fantastic music streaming service. I recently started using Spotify, and I faced a little trouble getting it to work. Spotify was not working on my Windows 10 PC though it worked fine on my Android.
It took me some time to go through all the settings and sift through the support forums to find solutions that actually worked. Without further ado, here is a list of solutions that will help you resolve the same and get Spotify working on your Windows 10 computer.
1. Relaunch Spotify
It is possible that the Spotify app didn’t launch correctly and this may have led to an error. To check, simply click on the red ‘x’ on the right side of the window to close Spotify. Give it some time to shut completely.
Wait a few seconds and relaunch to check if everything is working as intended. If not, don’t worry, we have got more tricks up our sleeve.
2. Reboot PC
I keep recommending this solution in almost all of my Windows 10 guides. Rebooting the PC is a good idea to resolve errors without doing much of tinkering around things. Simply click on the Windows icon and select Restart.
It will take a few moments, so you can take this time to decide what you want to listen to next on Spotify.
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Read More3. Task Manager
Several users reported that killing the process associated with Spotify in the Task Manager helped them resolve the issue. Sometimes, the process never stops properly or continues to run even after the app is closed. And when you launch an app, like Spotify, Windows gets confused because according to it, Spotify is already running. Dumb, I know. That happens even though you have closed the app.
To kill the process, press Ctrl+Shift+Esc shortcut on your keyboard to launch the Task Manager and under the Processes tab, look for Spotify.
When you do, right-click on it to open options and select End task. Wait for a few moments until Spotify disappears from the Task manager. Now relaunch it to check if it is working or not.
4. Hardware Acceleration
Many Spotify users have claimed that unchecking the Hardware Acceleration option helped them bring sanity to their life. If you can open the Spotify window, press the Alt key on your keyboard and under the File menu, select View.
Now uncheck the Hardware Acceleration option and close Spotify. Wait a few moments and relaunch it again to check if it is working or not.
5. Reinstall Spotify
If you are still haven't managed to fix Spotify, then it's possible that there is something wrong with the installation files of Spotify. Do not skip this paragraph thinking uninstalling means clicking on the Uninstall option in Control Panel. There is more to it.
Hit the Windows key on your keyboard and right-click on Spotify to select the Uninstall option.
If the app asks you for confirmation, click OK. Now Press the Windows key+E on your keyboard to open the File Explorer and navigate to the below folder structure.
You need to delete the Spotify folder here. If you are unable to view AppData under YourUsername, right-click on Quick access and select Options.
Under the View tab, click on Show hidden files, folders, and drives option and then click on Apply and OK. You can now see the hidden folder named AppData.
Do not install Spotify from the Windows Store. A Spotify support staff has recommended users to install it using the ‘full installer package.’ That means follow the link shared below and install it from there.
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21 Spotify Music Tips and Tricks You Must Check Out
Read More6. Update Drivers
Spotify uses audio drivers to deliver music to your ears, and if the drivers are missing or not up to date, you are in a fix. Download Driver Easy using the link below. Run the program. Driver Easy will scan your Windows OS and suggest missing drivers for many apps including audio if any.
If you find audio in the list, follow the steps to download and install the latest version. The free version will work fine. However, note that you can only download one driver at a time as the free version doesn’t support parallel downloads. Still, it saves time as you don’t have to hunt for the drivers on the wild web manually. If you can, you may go that route. Either way, update your audio drivers.
7. Compatibility & Admin Mode
Navigate to the folder where you have Spotify installed on your drive. Usually, it’s the C drive. Right-click on the Spotify.exe file and select Properties. That will only work if you have installed Spotify using the link I shared above in the point 5, and are using an OS older than Windows 10. If you don’t meet both the criteria, skip this point.
Under the Compatibility tab, select Run this program in compatibility mode for and select the Windows OS version that you are using.
In the same tab, also select Run this program as an administrator. Click on Apply and OK. Relaunch Spotify and check if the issue is resolved.
Discover, Listen, Repeat
Spotify is a fantastic app for music streaming which you can use to discover new music and listen to them. It sucks when the app fails to work on Windows 10. Some users have suggested using the web version as a workaround, but that is not really a solution, just an alternative. You might do it if none of the above solutions worked for you.
Next up: Spotify not working on your Android lock screen? Here are 5 ways to resolve that error.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextTop 5 Ways to Fix Spotify Not Working on Lock Screen
No Internet Connection Available Spotify
Also SeeSpotify App Saying No Internet Connection Settings
#spotify #windows 10Did You Know
You can switch manually to the tablet mode in Windows 10.